- How is maintenance and support provided?
Depending on issue, services can be provided through a call, remote communication or visit.
- Is the support service open 24/7?
The service is carried out from 10:00 to 24:00.
- Who should we contact in case there is a problem with the program?
You can call 060 445566 and our support team will help you out.
- What does cloud server mean? What are their differences and advantages?
Both the cloud and server software are functionally the same ․ The only difference is the dependency on internet.
Cloud version can be used only if there is internet and server works perfectly without it.
- Can I buy the software?
You can both subscribe and purchase SmartBeauty, SmartGym, SmartFactory and SmartClinic. The only software that works with subscription only is SmartRest.
- How much do updates cost?
Updates are free.
- Do I pay extra charge for adding a user?
No, you only pay the service fee, no additional fees.